www.dortis.gr is the online store through which the company “DORTIS KAI SYNERGATES SOCIETE ANONYME – DORTIS & ASSOCIATES S.A.” makes its products available online. The company’s registered office is located at Balkan Business Center, Filippos Building, 31 Giannitson Street, 54627 Thessaloniki, Greece (Tax Identification Number: 800722508 / General Commercial Registry [GEMI] No.: 138387704000 / EUID: ELGEMI.138387704000 / Competent Tax Office: TO BE COMPLETED).

Before entering the online store and browsing our website, please read the following terms and conditions, which apply specifically to the use of the DORTIS & ASSOCIATES S.A. online store, available at www.dortis.gr.

Please ensure that you agree to these terms and conditions. Your continued use of and navigation through www.dortis.gr constitutes your express and unconditional acceptance of them.

Terms of the Agreement
DORTIS & ASSOCIATES S.A. reserves the right to amend or update these terms and conditions governing transactions conducted through its online store, in accordance with its business requirements and established commercial practices. DORTIS & ASSOCIATES S.A. undertakes to inform users of any amendments or changes through the website of the present online store. Any changes to these terms shall not apply to orders that have already been placed.

Information and Products Provided
DORTIS & ASSOCIATES S.A. is committed to ensuring the quality, completeness and accuracy of the information published on its website, www.dortis.gr, including both the company details presented and the services provided through its online store. This commitment is subject to any technical or typographical errors that may have escaped notice, occurred unintentionally or resulted from interruptions to the website’s operation due to force majeure.

Limitation of Liability
DORTIS & ASSOCIATES S.A. shall not be liable to customers or users for any damage that may arise from the execution or non-execution of their orders. The company also reserves the right to revise delivery times in cases of force majeure.

The online store www.dortis.gr cannot guarantee the availability of products. However, it guarantees that consumers will be informed promptly if a product is unavailable and that any payments already made will be refunded.

Under no circumstances shall the online store www.dortis.gr be liable for claims of a legal, civil or criminal nature, or for any loss suffered by website visitors or third parties in connection with the operation, non-operation or use of the website, the inability to provide services or information, or unauthorised third-party interference with products, services or information made available through it.

www.dortis.gr makes every reasonable effort to provide high-quality services. However, it cannot guarantee that the website will operate without interruption or that human errors will not occur when updating or displaying a product’s price or characteristics. If you notice that a product is offered at an unusually low or high price compared with its market value, please contact us before placing your order by emailing info@dortis.gr or calling +30 2310 550550 or +30 2310 703066.

Intellectual Property Rights
All website content, including images, graphics, photographs, designs, texts, information, services and products, is the intellectual property of DORTIS & ASSOCIATES S.A. and is protected under the relevant provisions of Greek and European law and international conventions.

Any copying, analogue or digital recording, mechanical reproduction, distribution, transfer, uploading, alteration, creation of derivative works or misleading representation regarding the actual provider of the website’s content is prohibited. Reproduction, republication, uploading, communication, distribution, transmission or any other use of the content for commercial or other purposes is permitted only with the prior written authorisation of DORTIS & ASSOCIATES S.A. or another lawful holder of the relevant rights.

The names, images, logos and distinctive marks representing DORTIS & ASSOCIATES S.A., its online store at www.dortis.gr and its contracted third parties, as well as their products and services, are protected under Greek, European and international legislation concerning trademarks and industrial and intellectual property.

User Responsibility
Users of www.dortis.gr agree not to use the DORTIS & ASSOCIATES S.A. online store to send, upload, publish or transmit content that is unlawful, harmful, threatening, offensive, harassing, defamatory, abusive, vulgar or obscene; violates another person’s privacy; expresses racial, ethnic or other discrimination; may harm minors; or infringes intellectual or industrial property rights.

Users are also prohibited from transmitting content containing viruses, malicious code, files or programs designed to interrupt, damage or restrict the operation of software or equipment, as well as from collecting or storing the personal data of other users in violation of applicable legislation.

Security
DORTIS & ASSOCIATES S.A. recognises the importance of protecting personal data and electronic transactions. The company applies the necessary technical and organisational measures, using modern methods, to ensure the highest possible level of security. Information relating to your personal details and transactions is treated as secure and confidential.

Personal Data Protection
When visiting the pages of www.dortis.gr, placing an order or contacting us, you may be asked to provide personal information such as your name, occupation, email address or date of birth.

Any personal data provided through the pages and services of www.dortis.gr is used exclusively to support the operation of the relevant service and may not be used by third parties, except where disclosure to the competent authorities is required by law. Information retained in our records may be disclosed to the competent judicial, police or administrative authorities following a lawful request.

For any question, suggestion or statement concerning these matters, please contact us at info@dortis.gr. Users retain the right to obtain information about their personal data and object to its further processing in accordance with applicable data-protection legislation.